Emergency Medicine Telemedicine/Telehealth Division

Marc T. Bartman, M.D., FACEP
Director, Emergency Telemedicine Services

Jeanhyong Danny Park, M.D., FACEP
Director of Innovation, Emergency Telemedicine Services
Director of EM Clinical Informatics

Mitali Mehta, M.D.
Director of Education, Emergency Telemedicine Services

Emergency Telemedicine Services

The Division of Emergency Medicine (EM) Telehealth was established in 2021. Our mission is to revolutionize the practice of emergency medicine by harnessing the power of the latest tech, and transforming workflows to increase efficiency and cost-effectiveness of patient care. We are developing numerous EM-focused services that span from pre-hospital to post-discharge. This tech will help us improve patient and family engagement, perform patient care in non-traditional treatment spaces, leverage a system-ness approach for staffing efficiency, and expand the reach of our providers.

The Division of EM Telehealth is at the forefront of advancing telehealth services through proactive research and strategic collaborations. In fiscal year 2024, the division successfully launched its inaugural service while spearheading a comprehensive overhaul of operational workflows to enhance clinical team efficiency. This project has redefined roles and responsibilities among RNs, Techs, and Virtual Providers in Triage (VPIT), resulting in a streamlined process that significantly improved response capabilities during high patient volume periods. These efforts underscore the division's pivotal role in innovating and managing telehealth operations independently within the Department of Emergency Medicine.

The division is dedicated to advancing telehealth education through innovative programs and initiatives. A notable expansion in the educational domain is the EM Telehealth Leadership and Innovation Fellowship, set to commence in fiscal year 2026. This fellowship aims to cultivate leaders in clinical decision-making, telehealth policy, administration, and research. Additionally, the division offers an EM telehealth residency track to provide residents with specialized training in virtual patient care and telehealth technology utilization. Educational activities also include a quarterly journal club and a strategic workgroup to review and discuss the latest research and advancements in telehealth. These initiatives aim to position MUSC as a leader in telehealth education, further solidifying the division’s role in advancing emergency medicine and telehealth services.