To file a formal grievance, complete the CECAR Grievance Form (PDF). Please type or print legibly and you must sign the form. Submit the grievance to Melissa Milanak, Ph.D. milanak@musc.edu. Our office may use the information you provide to contact you as we expect you to remain engaged in the review process. You may withdraw your complaint in writing at any time.
1. If the grievance concerns a speaker, the content presented by the speaker, or the style of presentation, the individual filing the grievance will be asked to put his/her comments in written format. The Program Administrator will then pass on the comments to the speaker, assuring the confidentiality of the grieved individual.
2. If the grievance concerns a workshop offering, its content, level of presentation, or the facilities in which the workshop was offered, the Program Administrator will mediate and will be the final arbitrator. If the participant requests action, the Program Administrator will:
a. attempt to move the participant to another workshop, or
b. provide a credit for a subsequent year's workshop, or
c. provide a partial or full refund of the workshop fee.
Actions 2b and 2c will require a written note, documenting the grievance, for record keeping purposes. The note need not be signed by the grieved individual.
3. If the grievance concerns MUSC CE program, in a specific regard, the Program Administrator will attempt to arbitrate.
Melissa Milanak, Ph.D.
67 President Street
5 South, MSC - 861
Charleston, SC 29425
843-792-0042
milanak@musc.edu